Core IT services
Backup and disaster recovery
Automated backups, offsite replication and test restores for business continuity.
What is included
Scoped, delivered and supported
- Automated backup schedules for systems and data
- Offsite replication to a second location
- Test restores on a calendar, not on faith
- Recovery runbooks your team can follow
What we take on
Backups you have restored from, kept somewhere your running systems cannot reach, with a runbook your team can follow without us.
Almost every organisation we assess has backups. A much smaller number have ever restored from them. Those are different positions, and only one of them is protection.
How it runs
We set the schedule against how much work you could afford to redo, not against a default. An hourly backup of a system nobody touches is waste; a nightly backup of a system that takes orders all day is a bad afternoon waiting to happen.
Copies go somewhere separate, because a backup on the same server is a copy of a file and a backup in the same building only survives hardware failure. Then we test a restore on a calendar and tell you the date of the last one without being asked.
What it costs to get wrong
A backup that has been silently failing for four months looks exactly like one that is working. So does one that runs perfectly but excludes the database, and one that is complete but encrypted with a key that was on the machine that died.
Every one of those is invisible until somebody tries to restore, which is always the worst possible moment to find out.
Ideal for
Any business that cannot afford to lose a day of records.
Delivered with
- Linux
- MySQL
- Cloudflare
Delivery
- Discovery workshop, we map your current setup and risks.
- Build and UAT, you test against an acceptance checklist.
- Launch and hypercare, 45 days of priority support after go-live.
Common questions
Under the MSLA you choose the model: a one-off project, a monthly retainer, or a managed service with SLAs. We quote after a short discovery call; no numeric prices are published.
A named account lead on every engagement, backed by the delivery team. You follow progress and raise tickets in the client portal.
Every launch includes free 45-day hypercare with priority support, then you choose a retainer, a care plan or a managed service agreement.
Ready to scope this properly?
Get a quoteTalk to us about your setup
Every quote starts from what you already have. Tell us what is in place and what is going wrong, and we will come back with a plan and a price.
We reply within one working day.
